Easy Steps to Solve Your Problem
Whether you have a maintenance enquiry, emergency breakdown or new build project, we have the expertise to help you find the fastest and best solution for our business with the minimum of fuss.
Responsive Customer and Technical Service:
- Our Expert team will provide advice and consultation by phone, email, or video call to identify your exact requirements.
- Customers can provide part numbers, technical drawings, measurements, videos, photography, or samples, to help us identify their requirements. A member of our Technical department can visit your facility to conduct an on-site audit if required.
- Our Customer Service team will send a quotation with a technical description and drawing if required.
- Stock sales can be dispatched immediately or scheduled for assembly by our in-house Engineering team.
- Custom projects will be ordered and delivered to our warehouse for onward distribution once our UK team has completed the necessary quality inspections.
- Components are assembled, prepared, and tested, ready for easy installation when delivered to the site.
If final assembly is required at site, our team will travel with the components to ensure the correct installation too.